Lauren – Dispatcher

Magnolia Heating & Cooling staffLauren joined the Magnolia Team this year, she has worked in office administration for the past 6 years. She has high energy and is a pleasure to have on the team. Lauren’s main focus is to keep all the service technicians accountable for their promises. She is responsible for the scheduling and confirming of all new service appointment, billing and anything customer service related. Lauren is very detailed oriented and has quickly become an asset going above and beyond the call of duty making sure all our customers are serviced quickly insuring they stay comfortable and happy year-round.

Some interesting facts about LAUREN –

  • (October 27th) Scorpio
  • Lauren can’t resist Chocolate
  • Favorite place to visit is Florida to see her grandpa and Disney World.
  • 2 fur babies Jax – Husky Lab Mix and Killer a Chihuahua
  • Enjoys spending time at the Beach
  • Say’s “You Know” and “Right” too much
  • Loves her family and being an Auntie.
  • Lauren enjoys music and was a dancer when she was in High School.

Philosophy:

Use your smile to change the world.
The times your staff has come to our house to do service on our ac/heat they have come across very professional and kind.
Ted & Patsy O.

Our experience with Magnolia heating and cooling was excellent was start to finish. The initial contact was smooth and efficient, the individual I spoke with was a consummate professional, friendly courteous, and knowledgeable. The email follow-ups with Paul’s (our technician) picture and confirmation of the appointment were a welcome surprise. Paul was great, another real professional. He was personable, efficient, and went beyond what I expected. We will continue to use this company for all our HVAC needs.
Jim G.

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