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Licensed HVAC Technicians

 

POSITION TITLE: Comfort Consultant

Result: To present the company to potential customers in a manner that leaves a favorable impression thereby obtaining sales for the company that are competitive and profitable.

All strategic work for which this position is accountable.

  1. Display Professional demeanor, with clients and associates.
  2. Keep all promises made to clients.
  3. Use the company’s sales process.
  4. Contact clients 1 day prior to appointment to confirm appointment and ask Magnolia’s 7 qualifying questions.
  5. Use sales techniques to cross and up sell.
  6. Present a proposal at the time of the first call if possible, always present the proposal in person, never email or fax this to the customer.
  7. Offer financing on all proposals adding the proper percentage to the book price
  8. Track your sales percentage and present to sales manager weekly.

All tactical work for which this position is accountable.

  1. Manage and increase the effectiveness and efficiency in support of company services.
  2. Submit all proposals within 24 hours after appointment.
  3. Keep appointments with customers as scheduled.
  4. Door hang and or knock after each call 10 and 10
  5. Check in with the office 8am daily.
  6. Keep appointments with customers as scheduled
  7. Prepare and conduct sales presentations to new and existing customers
  8. Determine customers’ requirements and expectations to recommend specific products and services.
  9. Maintain and improve customer relationships and satisfaction.
  10. Negotiate pricing and contracts according to company requirements.

 

POSITION TITLE: Sales Manager

Result: To acquire new, quality clients for the company through the creation of marketing strategies, and the development and implementation of lead generation. Performs duties to deliver of excellent customer service and sustain high levels of client satisfaction.

REPORTING POSITIONS: These positions report directly to me and are accountable for producing the indicated result.
Position: Comfort Consultant

Result: To present the company to potential Clients in a manner that leaves a favorable impression thereby obtaining sales for the company that are competitive and profitable.

All strategic work for which this position is accountable.

  1. Manages sales of the company’s products and services.
  2. Ensures consistent, profitable growth in sales revenues.
  3. Management and growth of sales personnel.
  4. Meets with CEO in establishing the most realistic sales goals to ensure sales meet Magnolia’s budget goals.
  5. Strives to find effective programs to best compensate, coach, praise and train sales personnel.
  6. Ensures that Client relations and interface are professional and responsive.
  7. Ensures that work rules and regulations are clear, understood and are enforced by the sales team.
  8. Educates sales team by establishing programs/seminars in the areas of new account sales strategies and growth.
  9. Demonstrate commitment to professionalism, integrity and sound judgment in business transactions, and providing of the highest level of Client satisfaction.

All tactical work for which this position is accountable.

  1. Develop and implement growth measures to increase sales volume including promotion and product sales.
  2. Tracks sales and close rate per sales representative.
  3. Performs sales activities with clients and negotiates sales price and discounts in compliance with CEO Price Points.
  4. Develops specific plans to ensure revenue growth in all company’s products.
  5. Motivate sales staff set up realistic goals for sales staff.
  6. Interview prospective sales employees.
  7. Holds weekly meeting with sales staff, to continuously train on sales process and best close practices.
  8. Conduct market research analysis of competitors and Clients.
  9. Understand financial data to determine what’s happening in your department.

Available Positions

As the fastest growing Air Conditioning and Heating Service company in Riverside, we are continually hiring the best technicians. Links to available positions and qualifications are listed below.

 

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